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Frequently Asked
Is the safety data free to access?
Yes. Researching destinations, safety scores, and neighborhood data is always free. You only pay when you activate a Trip Pass for real-time features.
How do I report a safety concern?
Active Trip Pass holders can submit safety reports directly from the app. You can also email us at support@safesolo.travel.
Can I request a new city?
Absolutely. Email us at hello@safesolo.travel with the city name and we'll prioritize it based on demand.